Privacy policy

Privacy Policy

Last Updated: August 28, 2026

This Privacy Policy describes how SkyTimeTick, operated by KANSO LIVING LLC ("SkyTimeTick," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information.

Personal and Contact Information

When you place an order, contact us, create an account, or otherwise interact with our services, we may collect information such as:

  • Full name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Telephone number, if provided; and

  • Other information you voluntarily provide to us.

Order and Transaction Information

When you make a purchase, we may collect information related to your transaction, including:

  • Products purchased;

  • Order number;

  • Order value;

  • Billing and shipping information;

  • Order status;

  • Shipping and tracking information;

  • Returns and refund history; and

  • Communications relating to your order.

Payment Information

Payments are processed through third-party payment providers.

Depending on the payment method you choose, our payment providers may collect information necessary to process your transaction, such as payment card details, billing information, and other payment-related information.

We generally do not directly store complete payment card numbers.

Payment information is handled by the applicable payment processor according to its own privacy and security practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Time zone;

  • Pages visited;

  • Products viewed;

  • Date and time of visits;

  • Referring or exit pages;

  • Website interactions; and

  • Other technical and usage information.

This information helps us operate, secure, analyze, and improve our website and services.

2. How We Use Your Information

We may use personal information for purposes including:

  • Processing and fulfilling orders;

  • Processing payments;

  • Providing order confirmations;

  • Arranging shipping and delivery;

  • Providing tracking information;

  • Processing returns, refunds, and replacements;

  • Communicating with customers regarding orders;

  • Responding to customer service inquiries;

  • Maintaining and improving our website;

  • Personalizing the shopping experience;

  • Detecting and preventing fraud, abuse, and unauthorized transactions;

  • Protecting the security of our website and services;

  • Measuring website and advertising performance;

  • Providing marketing communications where permitted by applicable law;

  • Complying with legal, tax, accounting, and regulatory obligations; and

  • Establishing, exercising, or defending legal claims.

We may also use information for other purposes disclosed to you at the time it is collected or with your consent where required.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly;

  • Remember preferences and shopping cart information;

  • Understand how visitors interact with our website;

  • Improve website performance;

  • Measure traffic and conversions;

  • Detect fraud or security threats; and

  • Support advertising and marketing activities.

Some cookies are necessary for the website to function, while others may be used for analytics, personalization, or advertising.

Depending on your location and applicable law, you may have options to manage certain cookies through your browser settings, cookie preference tools, or other privacy controls made available on our website.

Disabling certain cookies may affect the functionality of some parts of our website.

4. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • E-commerce platform providers;

  • Payment processors;

  • Banks and financial service providers;

  • Shipping carriers;

  • Warehousing and fulfillment providers;

  • Customer service providers;

  • Website hosting and technology providers;

  • Analytics providers;

  • Advertising and marketing service providers;

  • Fraud prevention and security providers;

  • Professional advisers such as accountants, attorneys, and consultants; and

  • Government authorities or other parties when required by law.

These service providers may process personal information only as necessary to provide their services, subject to their contractual obligations and applicable law.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

5. Shopify

Our online store may be hosted or supported by Shopify, which provides the e-commerce platform that enables us to offer products and services online.

Shopify may process personal information when you visit our store, place an order, or otherwise interact with services powered by Shopify.

Shopify processes information according to its own applicable privacy practices.

6. Advertising and Analytics

We may use analytics and advertising services to understand website performance, measure advertising effectiveness, and improve our marketing.

Depending on the services enabled on our website, these providers may collect information about your device, browser, website interactions, and purchases through cookies or similar technologies.

Where required by applicable law, we will request consent before using certain advertising or analytics technologies.

You may also have rights to opt out of certain targeted or personalized advertising activities depending on your jurisdiction.

7. Google Services

We may use services provided by Google, such as analytics, advertising, measurement, or related services.

These technologies may collect information regarding how users interact with our website and advertisements, including device information, browser information, website activity, and conversion events.

Where applicable, users may manage certain advertising preferences through Google's available advertising controls.

8. Marketing Communications

If you subscribe to marketing communications or otherwise consent to receive them, we may send you information about products, promotions, or other updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

Even if you opt out of promotional communications, we may still send non-promotional communications necessary to complete transactions or provide customer service, such as order confirmations, shipping notifications, security notices, or responses to your requests.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy;

  • Maintain business and transaction records;

  • Provide customer support;

  • Comply with tax, accounting, and legal obligations;

  • Prevent fraud and abuse;

  • Resolve disputes; and

  • Enforce our agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials, where applicable.

11. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate personal information;

  • Request deletion of certain personal information;

  • Request information about how personal information is used or disclosed;

  • Obtain a copy of certain personal information;

  • Withdraw consent where processing is based on consent;

  • Object to or restrict certain processing activities;

  • Opt out of certain targeted advertising, sharing, or sale activities where applicable; and

  • Appeal certain decisions regarding privacy requests where required by law.

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, please contact:

support@skytimetick.com

We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state of residence and whether the applicable law applies to our business, these rights may include access, correction, deletion, portability, and the ability to opt out of certain uses or disclosures of personal information.

Where legally required, we will honor valid privacy requests in accordance with applicable law.

Requests may be submitted to:

support@skytimetick.com

13. Sale or Sharing of Personal Information

We do not sell personal information for money in the ordinary meaning of the word "sell."

However, some privacy laws define "sale," "sharing," or "targeted advertising" broadly enough to include certain advertising or analytics activities involving cookies or similar technologies.

Where applicable, you may have the right to opt out of such activities.

If our website provides a Your Privacy Choices, Do Not Sell or Share My Personal Information, or similar privacy control, you may use that option to submit applicable opt-out preferences.

You may also contact us at support@skytimetick.com for assistance with applicable privacy requests.

14. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at support@skytimetick.com so that we can review the matter and take appropriate action.

15. International Visitors

Our service providers may operate in multiple countries.

As a result, personal information may be processed or stored in jurisdictions other than the country in which you reside.

Where required by applicable law, appropriate measures will be used to protect personal information transferred internationally.

16. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

17. Legal Disclosure

We may disclose personal information if we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or legal processes;

  • Respond to lawful requests from government authorities;

  • Protect our legal rights;

  • Protect customers or other individuals;

  • Investigate suspected fraud or illegal activity;

  • Enforce our agreements; or

  • Protect the security and integrity of our website and services.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements.

When changes are made, the revised version will be posted on our website and the Last Updated date will be updated accordingly.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise applicable privacy rights, please contact us:

SkyTimeTick
Operated by KANSO LIVING LLC

Business Address:
117 S Lexington St STE 100
Harrisonville, MO 64701
United States

Email:
support@skytimetick.com

We will review and respond to valid privacy inquiries in accordance with applicable law.